Refund policy

I strive to ensure your complete satisfaction with every KitknackCo piece purchased. Please review my return and refund policy below:

Returns/Refunds: I do not accept returns, refunds or exchanges on jewellery items unless they arrive damaged or defective. All sales are final.

Damaged or Defective Items: In the rare event that your jewellery item arrives damaged or defective, please contact me within 3 days of receiving your order via the contact form on the website. I will provide instructions on how to return the item for a replacement or refund.

Proof of Purchase: To be eligible for a return or refund for damaged or defective items, you must provide proof of purchase, such as your order number or receipt.